WhatsApp teamwork, without the guesswork
One shared WhatsApp inbox. Every conversation has an owner.
Give your team one place to assign conversations, hand work over and keep customer context close. Enquiries should not depend on one person or one phone.
Early access · Live WhatsApp activation is subject to Meta approval
Keep the whole team in the loop
More context. Fewer loose ends.
Customer conversations are easier to handle when the next person can see what matters.
Know who is helping
Keep ownership and handover visible so teammates can pick up with the right context.
- Shared inbox
- Team ownership
- Conversation handover
Remember the customer
Bring contact details and follow-up together alongside the conversation.
- Contact profiles
- Team notes
- A shared sales pipeline
A simple shared workflow
From new enquiry to clean handover.
- 01 · Receive
Start with the customer.
A customer-initiated WhatsApp conversation appears in the team inbox with its contact.
- 02 · Assign
Make ownership visible.
One teammate takes ownership, giving everyone else a clear view of who is helping.
- 03 · Handover
Keep the context together.
Move the conversation when needed while keeping its history and customer details intact.
Trust by design
Human ownership stays at the centre.
Access is separated by workspace, roles control team permissions, and replies remain a human action.
Read how Wazzl handles data- Workspace isolationCustomer and channel data belong to the active workspace.
- Role-aware accessOwners, admins, sales and support teammates have defined permissions.
- Official provider pathWhatsApp connectivity is designed around Meta’s Cloud API.
Available foundationShared inbox, assignments, handovers, contacts, notes and customer context.
Planned for the founding offerRealtime inbox updates, human-reviewed Arabic/English assistance, voice-note transcription and conversation summaries.
A few useful answers
Start with the conversation.
A focused shared workspace for teams that talk to customers on WhatsApp.
Who is Wazzl for?
Wazzl is designed for WhatsApp-first teams that need shared ownership, customer context and coordinated follow-up.
Where do I sign in to my workspace?
Choose Sign in to open the Wazzl app. Your workspace and account settings are at app.wazzl.io.
Can I try Wazzl without a workspace?
You can follow the fictional shared-inbox walkthrough here. An isolated guest demo is not available. Create a workspace or book a workflow review to take the next step.
Is WhatsApp setup automatic?
WhatsApp setup depends on your business account and Meta eligibility. Your workspace shows the setup steps and its current connection state.
Make room for better conversations
Bring your team together.
Open Wazzl and keep your customer work in one shared workspace.